Good morning, Dana
Needs a call today
In custody first, then whoever is in court soonest.
At risk
Jurisdictional deadlines are listed first regardless of date.
The operating system a criminal defense firm signs into every morning to see who needs a call, what is due in court, who owes money, and exactly what the trust balance is.
In custody first, then whoever is in court soonest.
Jurisdictional deadlines are listed first regardless of date.
Every table carries a firm ID. Every write is audit-logged. Every financial ledger is append-only. The compliance is not a feature you remember to turn on, it is the shape of the database.
Auto-response by SMS and email inside 60 seconds of any inbound lead, missed call, or form submission. First response time is stamped once and never overwritten, so the number on the dashboard is the real one.
Fuzzy search across every contact and matter party the firm has ever touched, catching transposed and misspelled names. It runs automatically before a consult is confirmed and holds the booking on a hit until an attorney clears or waives it.
Client-level ledgers that cannot go negative, processor fees that never touch trust principal, and a three-way reconciliation you can run for any period. Enforced at the database layer, not on a checklist taped to a monitor.
Whether you are a solo or a ten-attorney shop, the work that gets dropped is always the same work: the follow-up nobody sent, the reminder nobody set, the receipt nobody mailed, and the ledger entry nobody made. LegalStak does those on a schedule, and writes every one of them to the matter timeline.
Auto-response to every inbound lead, day or night
Reconciliation, runnable for any period on demand
Ways a client trust balance can quietly go negative
Eighteen modules, one data model. Nothing is re-typed between the first phone call and the closing letter, because nothing ever leaves the system.
Speed to first response, conversion by lead source, cost per signed client, and AR aging. Delivered as a weekly digest the owner actually reads.
Signing an engagement spawns the workflow. When a court date moves, every dependent deadline recalculates and the client is told without anyone remembering to tell them.
Card, ACH and terminal. A payment and its ledger entry commit together or not at all, and a trust payment cannot be routed to an operating account at the database level.
Criminal defense firms with one to ten attorneys. Flat fee and staged flat fee work, single-defendant matters, and trust accounting that is required but not complicated. That focus is deliberate: the data model, the workflows and the reports assume that practice rather than trying to fit every firm on earth. Additional practice areas follow once the core is proven.
Yes, and it is the reason the product exists. Every matter gets its own append-only client ledger. Corrections are new reversal entries rather than edits, so nothing can be quietly rewritten. A balance cannot go negative, an earned-fee transfer requires an issued invoice, and the sum of every client ledger is checked against the trust book balance on a schedule with an alert on any variance.
No. LegalStak deliberately does not build a general ledger. Operating income syncs to QuickBooks Online so your bookkeeper keeps the workflow they already have. What LegalStak owns is the client-level trust ledger and three-way reconciliation, which QuickBooks does not do properly for law firms.
Enforceability under ESIGN and UETA comes from the audit trail, not the vendor logo on the page. Every signature request records sent, viewed and signed events with timestamp, IP address and user agent, and the executed PDF is stored against the matter. If an enterprise buyer later demands a named vendor, the signature layer is swappable.
Every table carries a firm ID, including join tables, and PostgreSQL row-level security is enabled from the first migration rather than retrofitted. The application connects with a role that cannot bypass it. Cross-tenant reads fail at the database, not at a permission check somebody could forget to write. Staff accounts require MFA, and privileged notes never leave the tenant boundary or land in logs.
For early customers, yes, done by hand as a white-glove service rather than a self-serve importer. Migration is the real barrier to switching, and doing it manually for the first firms tells us exactly what breaks before it becomes a product feature. Your client files also export on demand at any time. The file belongs to the client, not to us and not to the firm.
Twenty minutes, screen shared, using your own fee structure. If the ledger does not hold up to how your state bar expects it to work, we would rather you tell us now.